What to Do if Your Account May Be Compromised

What to Do if Your Account May Be Compromised

Change Your passwords

If you suspect either one of  your Dahua accounts(email,skype,vpn,portals)  has been compromised or stolen: 

  • Change your Dahua domain account password at  https://chpw.dahuatech.com/default/en .Choose a strong password and make it unique to that account. Do not use the same password for multiple accounts; that puts all your accounts at risk if one is compromised.
  • Report the incident to DNA IT Help Desk by sending an email to itsupport.usa@dahuatech.com , title Compromised Account.  

    • Report It

    Monitor for Suspicious Activity

    • Check your personal Dahua email account and any shared email account that you have access to  for suspicious activity. Make screen shots showing any settings that have been tampered with to include in your report of the incident.
      • Check the Trash and Sent mail folders for messages you didn’t send or delete.
      • In your Mail Rules Settings, review all the rules and delete those you don’t recognize or not longer apply.
    • Check your other Dahua IT services(skype, emails or other Dahua provided IT resources)  for suspicious activity. For example, look for files in your file storage space, that you did not put there. 

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