What is Persistent or Group Chat in Skype for Business?

What is Persistent or Group Chat in Skype for Business?

What is Persistent Chat in Skype for Business?


What is Persistent Group Chat and will it be helpful to your department or team?

Chat room tab

Persistent Group Chat are like chat rooms that persist over time and provide an array of benefits:

  • Communicate and collaborate with a group of people who have a common area of interest.

  • Share ideas and information by posting messages in real time.

  • Create alerts (notifications) and filters (topic feeds) to track conversations in particular rooms and about specific topics.

  • Search for content within and across rooms.

  • Find ideas and information by browsing or searching the chat history.

    Note:  Messages are saved over time and can be viewed by new and existing chat room participants at any time.

  • Create and manage your own chat rooms if you’ve been authorized by your Skype for Business administrator.

Important:  Conversational style in a chat room is typically casual, but remember whatever you write in a chat room is permanent. Anyone with access to the room can see what you’ve written for as long as the chat room is enabled.


Note:  Group Chat is not available in Skype for Business for Mac.

How to Follow a chat room? 


  1. Click  Chat Room  button in your Skype for Business client.
  2. Double-click on a Room to start using it.
  3. Right-click on a Room and choose  Follow this Room  to follow it. You are receiving notifications only for the rooms you are following.
  4. Customize the notifications by right-clicking on a Room once again.
    .

    Follow Room

    Ego Feed

Why persistent group chat?

Persistent Group Chat is a great way to add efficiencies to your organization’s online activity. Persistent chat rooms are:

  • Easy to access       Find and open chat rooms and monitor chat room activity directly from the Skype for Business main window.

  • Easy to monitor       Find out about chat room activity by choosing the Chat Rooms tab in the Skype for Business main window. In this view, you’ll see the number of new messages next to the chat room name. You can also set up notifications that alert you to the kinds of new messages you want to see.

  • A way to contain communications       Chat rooms can reduce randomization by replacing some distribution lists, which helps reduce email inbox clutter. And, chat rooms provide a place to post questions for experts, which helps reduce the number of instant messages (IMs).

  • Ideal for evolving topics       Chat rooms provide a place to post and review news and innovative thinking.



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