How to change your voicemail greetings

How to change your voicemail greetings

Change your greeting
1. Determine what kind of greeting you want to use:
• Unavailable Message — Most common, used by default
• Busy — This can only be used if your line is part of an option(ie: operator, sales regoin>west coast and other sale regions call options)from our main company number that control by a call flow/auto-attendance.
• Temporary — This overrides the other two message types when selected
2. Press the  voicemail button  on your phone or  dial *98/*99  from your phone or GoToConnect to access  the voicemail menu .
3. Press  0  for Mailbox Options.
4. Record the desired greeting type
5. Follow the voice prompts to accept, review, or re-record the recording.
6. Hang up.

Please note:  If you have a pre-recorded voicemail greeting file that you want to use, reach out IT Help Desk to have that greeting uploaded to the system and assigned to your line.

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