How do I add a Custom voicemail greeting?

How do I add a Custom voicemail greeting?

Use this option to record a voicemail greeting from GoToConnect mobile APP, web UI or your desk phone. You do not need any admin permissions for this option.

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  1. Press the voicemail button on your desktop phone or dial *99 from your GoToConnect applications to access the voicemail menu.
  2. Press 0 for Mailbox Options.
  3. Record the desired greeting type:
    Setting
    		Description
    Press 1 to record an Unavailable Message
    		Default and most common greeting used for a voicemail box.
    Press 2 to record a Busy Message
    		Alternate greeting for use in a dial plan only.
    Press 3 to record a Name
    		Plays the recorded name followed by an automated message (only plays if no unavailable message exists).
    Press 4 to record a Temporary Message
    		When recorded, this message overrides any other voicemail greetings. To remove a temporary message, it must be deleted.
  4. Follow the voice prompts to accept, review, or re-record the recording.
What to do next: To delete a temporary message, dial *98 or *99 to access the voicemail menu. Press 0 for Mailbox Options, 4 for Record Temporary Message, and then 2 to Delete Temporary Message. If you are a system admin, you can also delete these directly from the admin portal.

Record From Your Web Application



Changing Your Voicemail Password:


Forgot your voicemail password for GoToConnect? If you haven’t changed your voicemail password before, the default is 0000. Otherwise, follow these simple steps:


  1. Press the voicemail button on your phone or dial *98/*99.

  2. Press 0 for Mailbox Options and then press 5 to change the password.

  3. Enter your new password of at least four digits and then press #.

  4. Re-enter the new password and then press #.

  5. That’s it! Your new password is set

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